Publication
Product recall as a managed crisis situation
Optimal interlocking of legal and operational implementation
Product recalls are not an industry-specific phenomenon. On the contrary, they affect the automotive industry as well as mechanical and plant engineering, the clothing and textile industry, consumer electronics and the food industry.
What all product recalls have in common across all industries is the need to accompany the recall both legally and in compliance with the law at , and to carry out the right actions in the right order within the company to ensure a smooth process. The following overview (only in German available) outlines the typical problem areas when accompanying a product recall in the B2C sector.
