Product Recalls as Managed Crisis Situations - KBC
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Product Recall as a Managed Crisis Situation

Optimal alignment of legal and operational implementation

Product recalls are not a phenomenon specific to any single industry. On the contrary, they affect the automotive industry just as much as mechanical and plant engineering, the apparel and textile industry, consumer electronics, and the food industry. What all product recalls across industries have in common is the need to manage the recall in a manner that is both legally sound and compliant with the law, as well as to implement the correct operational steps in the right order within the company to ensure a smooth process. The following overview outlines the typical challenges involved in managing a product recall in the B2C sector.

Product Recall as a Managed Crisis Situation
Portrait photo of Larissa Fahrmeier, Director at Kemény Boehme Consultants (KBC). A woman with shoulder-length, dark brown curly hair smiles broadly at the camera. She is wearing an elegant white chiffon blouse with black ruffles and a button placket over dark blue dress pants, as well as a delicate silver necklace and a silver wristwatch; both hands are confidently placed on her hips, and she has an energetic and open posture.
Portrait photo of Larissa Fahrmeier, Director at Kemény Boehme Consultants (KBC). A woman with shoulder-length, dark brown curly hair smiles broadly at the camera. She is wearing an elegant white chiffon blouse with black ruffles and a button placket over dark blue dress pants, as well as a delicate silver necklace and a silver wristwatch; both hands are confidently placed on her hips, and she has an energetic and open posture.
Larissa Fahrmeier
Director

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