Targeted Growth in Revenue and Quality

Process Mining Consulting

When processes don’t run as they should, your company loses time and money—often without any apparent cause. As an independent process mining consulting firm, KBC brings transparency to inefficiencies and deviations: Together with your team, we develop target scenarios, ensure a robust data foundation, and analyze your processes. From there, we derive actionable measures and measure their success directly against your goals—from shorter lead times to a lower deviation rate.

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Challenges in Business Processes

Long-Running Processes Under Cost Pressure

In production, order processing, and after-sales, processes take too long—high cost pressures demand efficiency.

Lack of Data Transparency

Without an overview of their own process data, companies don't know where to start.

Deviations from Guidelines and Standards

If, for example, an acceptance report is not issued after corrective work has been performed, this often leads to quality risks and costly follow-up expenses.

What Sets Us Apart in Process Mining Consulting

Complex process chains make it difficult to identify where you can measurably increase efficiency. Through process mining consulting, KBC helps your team digitally map processes and uncover bottlenecks. We implement solutions quickly and iteratively, saving you from having to make large upfront investments: A process map emerges early on, from which we gain initial insights. We then drill down precisely where you need us to.

We provide a one-stop solution: Our AI & Data team establishes technical transparency, while our core consulting team develops measures in parallel and supports their implementation.

Your Journey in Process Mining Consulting with KBC

Initial Consultation and Defining the Scope

In the first step, we gain an understanding of your core processes, listen to where you believe they are stalled, and review the systems you use. Based on this, we work with you to determine which process stages to analyze and to what level of detail—as well as how to measure success: from cost targets and lead times to defined compliance rates.

Data Check

Once the target scenario is defined, we determine where the relevant data is located—for example, in ERP, CRM, MES, or Excel. The key factor is whether the volume and quality of the data are sufficient for a robust analysis. If so, we ensure access and integration. Otherwise, we’ll show you how to expand your data foundation for a planned process mining project.

Modeling

In the Process Mining Suite, we first define the target process along with its permitted variants. We then compare this with the actual process flow derived from your data and analyze throughput times, variant trees, and deviations. This brings bottlenecks and process violations to light—providing a solid foundation for future decisions.

Iteration and Impact

Together, we discuss the findings and decide where further analysis is warranted. Based on this, we develop action items and work closely with you to implement them. We then measure the results against your initial goals—and determine which actions are effective and where we need to make adjustments. This ensures that every step of progress is transparent to you.

Portrait photo of Philipp Berger, Lead Software Engineer at Kemény Boehme Consultants (KBC). A man with short, dark brown hair is smiling broadly at the camera. He is wearing a dark blue suit with a matching jacket and pants over a white shirt (no tie), as well as a cognac-colored leather belt; both hands are in his pockets, and he has a relaxed and open posture.

This Is How We View Process Mining Consulting

We do not see ourselves as merely a technical implementation partner. Rather, we draw on our experience across the entire value chain to evaluate anomalies in terms of content as well. We pay just as much attention to production and logistics as we do to order-to-cash processes.

Philipp Berger, Lead Software Engineer at KBC

Industries We Serve as a Boutique Consulting Firm

Automotive

New technologies, volatile supply chains, and rising cost pressures are posing fundamental challenges to the automotive industry. At the same time, the industry must meet high standards for quality and on-time delivery. With our in-depth understanding of the industry, we help OEMs and suppliers mitigate risks early on and stabilize processes from development through after-sales.

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Industrials

In the manufacturing and mechanical engineering sectors, established structures are confronted with increasing complexity: a wide variety of product variants, cost pressures, and fragile supply chains constantly require far-reaching decisions. With clear processes and sound cost strategies, we ensure that industrial companies remain capable of taking action despite changing conditions.

Technology

In the tech industry, companies often grow faster than their organizational structure can keep up: decisions regarding products, platforms, or scaling must be made with increasingly limited resources. Our team of consultants helps technology companies set priorities, define viable steps—and guides you through the implementation process.

Public sector

Outdated structures, complex procurement processes, and limited human resources are holding back many public-sector organizations. At the same time, there is often a lack of clear guidance on how to effectively implement digitalization or transformation. Drawing on our experience in both industry and government, we define clear objectives, streamline processes, and embed change sustainably into everyday operations.

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Medical Technology & Pharmaceuticals

The medical technology and pharmaceutical industries are shaped by intense cost and innovation pressures as well as regulatory requirements: products must be developed quickly and brought to market safely at the same time. Working together with your experts, we optimize cost structures, accelerate development processes, and reliably implement specifications.

Aviation

Supply shortages coupled with rising demand are putting pressure on airlines. Strict regulatory requirements add to the challenge, and it is not always possible to consistently ensure quality standards. We support you in building resilient structures that enable your organization to remain effective, even under challenging conditions.

Topics that strengthen your business

Process Intelligence represented by a robotic arm

Answers That Advance Process Mining Objectives

Is my data even suitable for process mining?

We’ll figure that out together in a brief interview. Through a series of targeted questions, we’ll assess whether adopting process mining is a worthwhile investment for your company. If not, we’ll show you which steps make sense to take first in order to build the data foundation for a future implementation.

Process mining sounds like a time-consuming and expensive project—is it worth it?

With traditional providers, companies often make a significant upfront investment only to gain initial insights months later. In our process mining consulting, we take a different approach: we quickly generate initial results, which we discuss directly with you.
From these results, we derive actions that ideally pay for the project and tool implementation right away—rather than a lengthy CapEx project.

What exactly can you see with process mining?

Process mining digitally maps your processes and reveals two things: inefficiencies—that is, points where time or resources are wasted—and process violations—that is, deviations from defined standards. Based on this, you can implement optimization measures based on data rather than intuition.
For example, if a process runs in many different variations, this often indicates manual intervention—and thus potential for standardization and automation.

Philipp Berger

Lead Software Engineer

Let's start with a conversation

Whether it’s turnaround times, process transparency, or compliance: In a brief discussion, we’ll determine which steps make sense and how KBC— an international boutique consulting firm based in Munich —can help you move forward.

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