Real-World Example
Optimization of Supply Chain Management for Vehicle Dynamics Systems at a Premium Automaker
We realigned the supply management process for a premium automaker in the area of vehicle dynamics systems. Our focus was on preventive supply assurance and the implementation of a cross-commodity approach. The goal was to increase efficiency and improve responsiveness to critical supply issues.

Background
The automaker’s procurement department was increasingly burdened with reacting to supply issues. There was a lack of standardization and centralization within supply chain management. New processes, functions, and roles had to be implemented to enable proactive capacity and supply management.
Specific Task Description
Our role involved centrally coordinating and actively supporting key initiatives in care management. We were tasked with supporting the launch of new, highly critical care initiatives and establishing a unified database. In addition, we were responsible for defining a standard care process and associated organizational structures, and for enabling the organization to use the internal system.
KBC Approach
We developed an organizational structure, including resource requirements, which was approved by divisional management. Building on this, we designed the processes and communication channels for piloting the new care management initiative. A accountability model with clear escalation levels was implemented to improve the quality of decision-making regarding new critical care issues. The model was supported and supplemented by newly created templates and standard documents, utilizing existing internal systems and relevant interface partners.











