Real-World Example
Optimizing Supplier Quality for an Automaker's Manufacturing Plants
For a leading automaker, we initiated and implemented a comprehensive program to optimize supplier quality for parts delivered to production plants. Our goal was to improve quality across the entire supplier network and realign supplier management.
Background
The customer was facing disruptions at its global production facilities caused by suppliers. There was a lack of consistent transparency regarding the substandard quality of delivered parts, as well as a lack of comprehensive analysis and the development of corrective actions for critical supplier locations.
Specific Task Description
Our task involved strategically defining and aligning a large-scale quality improvement program. This included launching the subprojects and designing measures to address weaknesses. In addition, we were tasked with developing a consistent supplier evaluation framework and redefining supplier management.
KBC Approach
We implemented an end-to-end supplier location management system using a set of tools that deliver rapid results. We identified weaknesses in the supply chain and developed appropriate countermeasures. We reviewed and analyzed the impact of the supplier measures and ensured ongoing transparency through consistent reporting on the nonconformities of the delivered parts.