Real-World Example
Launching a Program for Scalable Digital Business Success
“Digital success” is a buzzword we see all the time. Putting it into practice, however, is all the more difficult, since a functioning digital infrastructure forms the foundation for efficient workflows. Connecting all departments and units—even across facilities—is essential, but often difficult to achieve. This requires standardized IT infrastructures and solutions that, combined with a long-term perspective on goals and guidelines, form the foundation for sustainable and scalable success.
Background
Our client, a global industrial company, aims to ensure scalable digital success across the entire organization. To this end, a cross-functional program has been established through collaboration between business and IT. The core team, in which all members have equal standing, includes representatives from IT and various areas of the company, such as production, engineering, and research & development. Together, they aim to implement standardized IT infrastructures and solutions, taking the needs and requirements of the line departments into close consideration.
Specific Task Description
The goal of the project is to lay the foundation for scalable digital success within the company. This requires establishing long-term goals and guidelines for all business units and determining how a clear digitalization strategy can effectively support these efforts.
This is intended to put an end to the current practice of uncoordinated requests being submitted to IT from various business units. Developing a clear evaluation framework for prioritizing and implementing these requests plays a crucial role in this process.
KBC Approach
To identify and then define the program’s vision and ambitions, workshops were first held with the participating departments. From these, clear steps and measures were derived to bring these visions to fruition.
Another crucial step was the development of a concept for a global, value-oriented portfolio management process. This process enables the joint (budgetary) evaluation, prioritization, and implementation of requirements. It also allows for the continuous identification of optimization and standardization measures to continually improve the process.
In addition, clear definitions ofroles, competencies, and responsibilities(RCR) were developed to regulate the filling of new positions in the program and thereby resolve the resource shortage.
