Improving Quality and Care Delivery - KBC
Industries

Real-World Example

Improving Quality and Care Delivery

KBC brings together expertise on the top priorities for suppliers and OEMs—whether in procurement, industrialization, or mass production.

Background

Tight cost targets at OEMs and ever-shorter development cycles are increasing the pressure on suppliers. To meet these growing demands, suppliers must respond accordingly by making their processes even more efficient and continuously improving product quality. Volatile demand and last-minute changes in requirements constantly demand quick response times from suppliers. KBC supports companies in operating successfully throughout all project phases (development, pre-production, and series production) and in ensuring a steady supply at all times.

Specific Task Description

  • Differentiating from the Competition Before the Contract Is Awarded
  • Fill in the gaps in expertise regarding bid pricing and OEM requirements
  • Manage the extremely tight deadline for submitting the comprehensive proposal
  • Short-term relocation of the production site and construction of a new plant required prior to SOP
  • Stabilization of Process and Product Development for SoP (Start of Production)
  • Improving Performance During Production

KBC Approach

We work closely with our customers in the manufacturing environment—true to the motto: “For management, with the employees.” Each project phase requires a customized approach. For contract awarding, we use the KBC Supplier Toolset to calculate production steps and non-production services in order to develop a sound, competitive resource plan. Establishing subcontractor management early on (with a focus on equipment manufacturers) is the foundation of successful nomination. To ensure timely fulfillment of pre-series volumes during industrialization, we utilize customized, client-specific production analysis tools, as well as our full commitment on the shop floor. After all, only those who get a feel for the production environment can effectively take on management tasks and use detailed knowledge to achieve the big picture. To ensure that series production is not jeopardized, we are fully committed to efficiency. The use of proven key performance indicator systems and method sets to create transparency and derive sustainable measures forms the basis for this.

Impact Achieved

For our clients, we create transparency regarding capacity and financial requirements during the early stages of the bidding process—navigating the tension between procurement and suppliers—identify and validate total process costs, and prepare successful, competitive bids—thereby increasing the “hit rate.”

We excel in efficiency when it comes to series production development. We successfully manage relocations, plant setups, and production line installations, enabling smooth series production launches and a consistent supply of pre-series parts. The significant reduction in quality issues (scrap reduced by 20%) is an achievement we are proud to highlight.