Real-World Example
Establishment of a company-wide data analytics network
Establishing a central point of contact was essential for the sustainable management and consolidation of all analysis requests related to vehicle data. This measure aims to meet the growing demand for structured analyses in E/E development. By creating a central analytics service desk, processes can be optimized and efficiency within the departments can be improved.
Background
In the past, the large number of redundant analysis requests led to inefficiencies and confusion in the processes. Employees turned to various departments without a clear process structure in place. This not only reduced transparency regarding the availability of analyses but also led to insufficient use of existing analysis results. To address these challenges, a centralized approach was needed to ensure the availability of and access to relevant data and analyses.
Specific Task Description
The project’s primary objective was to develop a clearly structured process for handling analysis requests that would enable the distribution and prioritization of these requests. In addition, workshops were held to develop a common model for processing and evaluating the requests. Guidelines were also created, and a roadmap was developed to increase awareness of the Analytics Service Desk.
KBC Approach
A proactive approach was adopted for the development and implementation of the central analytics service desks. In a series of networking workshops, the relevant analytics units were identified in order to define clear communication and work processes. This ensured that analytics requests are not only processed efficiently but also consolidated. The central point of contact serves as an interface between the business departments and enables a more transparent use of analytics and data analytics expertise.