Targeted Growth in Revenue and Quality

Automation Consulting

Manual data transfers and outdated, ad-hoc processes cost your business time, money, and quality in day-to-day operations. Through our automation consulting services, KBC helps your company reduce turnaround times and errors while increasing revenue: We guide you through every step, from process assessment to selecting the right tools and implementing the solution. This takes the pressure off your employees and frees them up for value-adding activities—with “human in the loop” where it matters most.

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Challenges in Today's Business Processes

Manual work with a high error rate

Typing data from one system into another takes time and leads to errors, as well as follow-up costs due to corrections.

Legacy systems without usable interfaces

Outdated software and missing or poorly documented interfaces are the root causes of automation bottlenecks.

Processes are not questioned

Poorly designed processes don't get any better with automation—they just lead to system failures more quickly.

What Sets Us Apart in Automation Consulting

If automation is to free up capacity, reduce costs, and ensure quality, it takes more than just a workflow tool. KBC takes a more proactive approach to automation consulting: With an objective perspective and two decades of experience—particularly in the industrial sector—we analyze your processes in depth and systematically reduce complexity. We take an iterative approach: Instead of automating everything at once, we start with core sections in a short period of time and expand them step by step.

We’ll work directly with your system landscape and integrate any system you need—whether it’s already in place or still in the planning stages.

Your Path in Automation Consulting with KBC

Understand the Process and Review the Architecture

Before we talk about tools, let’s take a look at the process itself and evaluate it together with your team: Does the basic structure make sense and is it efficient—or has it grown over the years to ten steps when one would suffice? Drawing on our operational experience from 1,000 optimized locations, we reduce complexity before automating it unnecessarily.

Define Subprocesses for Automation

Not every process step is suitable for automation—and not every one is worth the effort. That’s why we first identify the areas with the greatest potential for improvement: those where effort, error rates, or turnaround time are the biggest challenges. This ensures a clear scope that delivers measurable results in just a few weeks—rather than getting bogged down in minor optimizations.

Check Systems and Data

The next step focuses on the technical foundation: Which systems are involved in the process? What interfaces do they have—and which are missing? How does data flow between the systems? We assess integration capabilities and data flows before selecting tools. This ensures that automation doesn’t fail later on due to a missing interface.

Selecting the Right Tools

This is where the tools come into play. The market for workflow automation solutions is vast—what matters most is finding the solution that fits your system landscape and your requirements. We’ll work with you to select the solution that integrates seamlessly and remains sustainable in the long term. Where AI makes sense as a component, we’ll integrate it strategically.

Implement, Test, Empower

Once the selection is complete, we move on to implementation: We implement your automation, test it in a separate system, and roll it out to production in an iterative process. At the same time, we empower your team to track decisions based on audit logs at any time. The goal is for you to be able to manage the automation independently and customize it as needed.

Portrait photo of Philipp Berger, Lead Software Engineer at Kemény Boehme Consultants (KBC). A man with short, dark brown hair is smiling broadly at the camera. He is wearing a dark blue suit with a matching jacket and pants over a white shirt (no tie), as well as a cognac-colored leather belt; both hands are in his pockets, and he has a relaxed and open posture.

This Is How We View Automation Consulting

We support organizations until automation is truly integrated into their day-to-day operations. However, maintenance contracts are not part of our model: as soon as employees are able to manage the automation themselves, we step back.

Philipp Berger, Manager at KBC

Industries We Serve as a Boutique Consulting Firm

Automotive

New technologies, volatile supply chains, and rising cost pressures are posing fundamental challenges to the automotive industry. At the same time, the industry must meet high standards for quality and on-time delivery. With our in-depth understanding of the industry, we help OEMs and suppliers mitigate risks early on and stabilize processes from development through after-sales.

Industrials

In the manufacturing and mechanical engineering sectors, established structures are confronted with increasing complexity: a wide variety of product variants, cost pressures, and fragile supply chains constantly require far-reaching decisions. With clear processes and sound cost strategies, we ensure that industrial companies remain capable of taking action despite changing conditions.

Technology

In the tech industry, companies often grow faster than their organizational structure can keep up: decisions regarding products, platforms, or scaling must be made with increasingly limited resources. Our team of consultants helps technology companies set priorities, define viable steps—and guides you through the implementation process.

Public sector

Outdated structures, complex procurement processes, and limited human resources are holding back many public-sector organizations. At the same time, there is often a lack of clear guidance on how to effectively implement digitalization or transformation. Drawing on our experience in both industry and government, we define clear objectives, streamline processes, and embed change sustainably into everyday operations.

Medical Technology & Pharmaceuticals

The medical technology and pharmaceutical industries are shaped by intense cost and innovation pressures as well as regulatory requirements: products must be developed quickly and brought to market safely at the same time. Working together with your experts, we optimize cost structures, accelerate development processes, and reliably implement specifications.

Aviation

Supply shortages coupled with rising demand are putting pressure on airlines. Strict regulatory requirements add to the challenge, and it is not always possible to consistently ensure quality standards. We support you in building resilient structures that enable your organization to remain effective, even under challenging conditions.

Topics that strengthen your business

Answers That Advance Automation Goals

What does KBC mean by AI automation?

AI automation is a buzzword that conflates two distinct topics. Automation means reducing or completely eliminating manual intervention in a process. This is usually achieved through rule-based systems or by creating bridges between systems.

AI is one possible component of this. It expands upon traditional automation and also handles processes in which your organization needs a certain degree of decision-making flexibility: specifically, in situations where inputs and outputs are not clearly linked and unstructured information requires interpretation. For example, AI can understand the context of customer inquiries rather than simply evaluating individual words based on rules.

Are our systems and data ready for automation?

To answer this question, KBC takes an interview-based approach to automation consulting: We ask targeted questions throughout your process and assess whether systems and data are suitable. Depending on the answers, we schedule dedicated meetings with the relevant departments within your company—such as IT, if in-house developments are in use and clarity regarding interfaces is needed.

The big picture is key here: Which systems play a role? How does data flow through the process—automatically or manually? And where are the bottlenecks? Modern workflow tools require modular systems with native APIs. In small and medium-sized businesses with legacy systems from the early 2000s, the reality is often quite different. This is precisely where our interviews provide the transparency you need to make your decision.

In which areas is automation particularly worthwhile?

Sales, after-sales, and service are prime candidates—the areas where AI first gained a foothold. Added to these are administrative white-collar tasks such as controlling, accounting, and marketing. There is also significant potential in production. However, closed systems from equipment manufacturers make this more difficult: they sell their own reporting solutions and often keep machine data under lock and key.

As a rule of thumb, automation is worthwhile wherever people work with systems and tools and tasks are repetitive. One-time processes—such as canceling a cancellation once a year—fall outside this framework.

Philipp Berger

Lead Software Engineer

Let's start with a conversation

Whether it’s process analysis, tool selection, or implementation support: In a brief discussion, we’ll determine which steps make sense and how KBC— an international boutique consulting firm based in Munich —can help you move forward.

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