Publications / Articles -
Introduction to (quality) management systems
Companies must have a standardised and effective quality management system, e.g. in line with DIN EN ISO 9001, in place
… read more
Publications / Articles -
Increased supplier recourse
Early wear of the synthetic leather seats in the new sports car, faded parquet planks, brittle rubber coating on the tool handle, corroded garden furniture and a leaking coffee machine – what now? Was it natural wear and tear or is it a warranty case?
… read more