Practical example
Optimization of supply chain management for vehicle dynamics systems at a premium automaker
We reorganized the supply management process for a premium automaker in the area of vehicle dynamics systems. Our focus was on proactive supply assurance and the implementation of a cross-commodity approach. The goal was to increase efficiency and improve responsiveness to critical supply issues.
Background
The automotive manufacturer's procurement department was increasingly burdened with reacting to supply issues. There was a lack of standardization and centralization within supply chain management. New processes, functions, and roles had to be implemented to enable proactive capacity and supply management.
Specific task
Our role involved centrally coordinating and actively supporting key initiatives in care management. We were tasked with supporting the launch of new, highly critical care initiatives and establishing a unified database. In addition, we were responsible for defining a standard care process and the associated organizational structures, and for equipping the organization to use the internal system.
KBC's Approach
We developed an organizational structure, including resource requirements, which was approved by divisional management. Building on this, we designed the processes and communication channels for piloting the new care management initiative. A responsibility model with clear escalation levels was implemented to improve the quality of decision-making on new critical care issues. The model was supported and supplemented by newly created templates and standard documents, utilizing existing internal systems and relevant interface partners.
