Integrating quality assurance into the product development process04.08.2023 Reading time: 2 minTo prevent product issues in the long term, quality processes, methods, and tools must be implemented sustainably within the company as early as the product development phase. However, this is only possible if…
Modern Problem Management for Processes04.08.2023 Reading time: 1 minIf we are to succeed in the long term in preventing product issues not only reactively but also proactively, we must systematically identify the weaknesses in the value-adding and non-value-adding…
Reduction in warranty costs04.08.2023 Reading time: 2 minWarranty costs now account for a significant portion of OEMs’ total operating costs. Warranty costs often rise, particularly as a result of technical service campaigns and recalls…
Optimizing the Problem Management Process04.08.2023 Reading time: 1 minBackground: Satisfying customers and standing out from the competition. Companies across various industries are equally committed to this goal. The increasing complexity of products…
"Warranty & Goodwill (G&K)" Cost-Saving Initiative04.08.2023 Reading time: 2 minThe "Warranty & Goodwill" cost-cutting initiative enabled a car manufacturer to reduce its warranty and goodwill expenses within the same year. Background: Reliability management…
Avoid errors, reduce quality costs03.08.2023 Reading time: 1 minWe optimized the production processes of a leading automotive OEM with the ambitious goal of achieving “zero defects.” Background: Manufacturers and OEMs continue to focus primarily on reactive…
Reduce G&K costs in the short term through optimized repair processes03.08.2023 Reading time: 2 minHow we developed the most effective solutions for on-site vehicle diagnostics in the workshop. Background: In addition to manufacturing products, every OEM must, in today’s competitive environment, for example…
Making the product development process measurable03.08.2023 Reading time: 1 minWe enable sustainable optimization of your product development process by making it measurable and transparent. Background: During the product development process, a developer typically has four…
Sustainable defect correction03.08.2023 Reading time: 1 minTo achieve the quality goals in the production process of a leading automotive OEM, we launched a plant-wide zero-defect program. Background: Reliability management in…
Improved performance and increased customer satisfaction03.08.2023 Reading time: 2 minHow we significantly improved both the turnaround time for customer orders and EBIT at a service provider in the renewable energy sector. Background: The expansion of wind farms is…