{"id":5168,"date":"2019-09-06T16:58:58","date_gmt":"2019-09-06T14:58:58","guid":{"rendered":"https:\/\/stage.kbc-consultants.com\/wie-sie-eine-reduzierung-ihrer-total-cost-of-quality-erreichen\/"},"modified":"2024-01-26T14:55:09","modified_gmt":"2024-01-26T13:55:09","slug":"how-to-reduce-your-total-cost-of-quality","status":"publish","type":"post","link":"https:\/\/kbc-consultants.com\/en\/how-to-reduce-your-total-cost-of-quality\/","title":{"rendered":"How to reduce your Total Cost of Quality"},"content":{"rendered":"\n

Publication<\/p>\n\n\n\n

How to reduce your Total Cost of Quality!<\/strong><\/h1>\n\n\n\n

Nowadays, quality is no longer a unique selling point; on the contrary, poor quality leads to dissatisfaction and, in the worst case, to customer churn. However, it is interesting to note that very few companies have a transparent picture of exactly what quality costs them. The consideration of the total cost of quality and therefore all costs that arise in connection with quality assurance distinguishes successful companies from those less successful. Increased competition forces companies to systematically reduce their quality costs. However, the main focus of reduction today is primarily on troubleshooting anicnd not on fault prevention. To successfully reduce the total cost of quality, they must be broken down into their individual components, which can then be used to define preventive measures.<\/p>\n\n\n\n

Basically, \u201cthe later a fault is discovered in the process \u2013 i.e. the closer to the customer \u2013 the more expensive it is to correct it. The elimination of the causes alone means the permanent elimination of the fault.\u201d (Campanella, J., 1999)<\/em><\/p>\n\n\n\n

What possibilities are there to reduce quality costs?<\/h2>\n\n\n\n

To sustainably reduce quality costs, it is first necessary to analyse and transparently record all relevant quality-related cost items in the company. However, many of these positions are not transparent in most companies today, although they have a significant impact on the profit-and-loss account and can lead to customer dissatisfaction and competitive disadvantages. It is therefore recommended to proceed as follows:<\/p>\n\n\n\n