{"id":4818,"date":"2023-08-23T17:03:48","date_gmt":"2023-08-23T15:03:48","guid":{"rendered":"https:\/\/kbc-dev.flow4.one\/praxisbeispiele\/steuerung-der-lieferkette-bei-einem-rueckruf\/"},"modified":"2024-12-10T13:53:13","modified_gmt":"2024-12-10T12:53:13","slug":"management-of-the-supply-chain-in-the-case-of-a-recall","status":"publish","type":"f4_portfolio","link":"https:\/\/kbc-consultants.com\/en\/project-examples\/management-of-the-supply-chain-in-the-case-of-a-recall\/","title":{"rendered":"Management of the supply chain in the case of a recall"},"content":{"rendered":"\n<p class=\"is-style-tagline\"><strong><strong>Project Example<\/strong><\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading is-style-h1\">Management of the supply chain in the case of a recall<\/h1>\n\n\n\n<p class=\"is-style-p-large\">The widely used modular systems in the automotive industry offer cost advantages in production and development on the one hand and also enable technically and qualitatively sophisticated products by reducing the number of variants. On the other hand, modular systems require a particularly high level of component protection, as conceptual and production-specific errors affect an even larger product population. Possible recalls can then become a nightmare for companies.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/iStock-1323983873-1024x683.jpg\" alt=\"\" class=\"wp-image-2998\" srcset=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/iStock-1323983873-1024x683.jpg 1024w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/iStock-1323983873-300x200.jpg 300w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/iStock-1323983873-252x168.jpg 252w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading is-style-h3\"><strong><strong><strong>Background<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"is-style-default\">Due to a conceptual error in a modular component, our customer, a car manufacturer, launched a worldwide recall of various engine variants and a large number of affected vehicles. The majority of the recalled components were no longer in series production at the supplier at this time. A lack of production capacity, long logistics routes and a complex variant structure made it difficult to meet the volatile demand for spare parts components on time. In addition, series production had to be maintained throughout the entire period.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-h3\"><strong>Specific assignment<\/strong><\/h2>\n\n\n\n<p>Demand management: Reliable forecast of component requirements by variant, location and time.<\/p>\n\n\n\n<p>Production control: Demand-oriented control of the entire supply chain, taking into account available capacities, the variant mix, replacement flexibility and delivery times.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-h3\"><strong>KBC approach<\/strong><\/h2>\n\n\n\n<p>Demand management:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transparency about the risk population through the creation of a database of affected vehicles<\/li>\n\n\n\n<li>Transparency about the components installed in the vehicles, including of the production date<\/li>\n\n\n\n<li>Information on the current location of all vehicles and the repair status<\/li>\n\n\n\n<li>Forecasting customer behavior based on market-specific authority requirements and historical values<\/li>\n<\/ul>\n\n\n\n<p>Production control:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transparency and tracking of subcontractor capacities and the availability of subcomponents<\/li>\n\n\n\n<li>Daily monitoring and control of production at the 1st tier supplier.<\/li>\n\n\n\n<li>Transparency of production capacities of individual lines and systems to identify bottleneck processes and potential for increasing capacity<\/li>\n\n\n\n<li>Control of delivery routes to bridge delivery bottlenecks<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Achieved effect<\/strong><\/h2>\n\n\n\n<p>A callback is a nerve-wracking affair for everyone involved, but especially for the customer. A smooth process is therefore crucial in order to minimize the annoyance of the customers affected. Long waiting times due to a lack of spare parts not only cause high costs in the short term (e.g.e.g. through the provision of replacement mobility), but also have a very negative impact on the company&#8217;s image in the long term.<\/p>\n\n\n\n<div  class=\" f4-block-team-single-teaser-kbc alignfull is-layout-constrained type-large alignfull alignleft has-background has-tertiary-background-color\"   >\n\n    <div class=\"team-single__wrapper\">\n        <div class=\"block-media\">\n            <div class=\"team_member  align--left\"><div class=\"team_member__image\"><div class=\"f4_img--adaptive team-single-image\" ><div class=\"f4_img-container f4_img--mobile square\" ><img width=\"700\" height=\"700\" src=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-700x700.png\" class=\"attachment-square size-square\" alt=\"Weibliche Person, braune mittellange Haare, braune Augen, l\u00e4chelnd, tr\u00e4gt eine wei\u00dfe Bluse und schwarze Hose, stehend mit beiden H\u00e4nden in den Hosentaschen\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-700x700.png 700w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-150x150.png 150w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-300x300.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><div class=\"f4_img-container f4_img--desktop square\" ><img width=\"700\" height=\"700\" src=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-700x700.png\" class=\"attachment-square size-square\" alt=\"Weibliche Person, braune mittellange Haare, braune Augen, l\u00e4chelnd, tr\u00e4gt eine wei\u00dfe Bluse und schwarze Hose, stehend mit beiden H\u00e4nden in den Hosentaschen\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-700x700.png 700w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-150x150.png 150w, https:\/\/kbc-consultants.com\/wp-content\/uploads\/2023\/08\/Larissa_Fahrmeier-300x300.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><\/div><\/div><div class=\"team_member__copy\"><div class=\"team_member__title\">Larissa Fahrmeier<\/div><div class=\"team_member__jobtitle\">Director<\/div><ul class=\"team_contact_links\"><li class=\"wp-block-button has-icon icon--email-default\"><a class=\"wp-block-button__link\" title=\"l.fahrmeier@kbc-consultants.com\" href=\"mailto:l.fahrmeier@kbc-consultants.com\" target=\"_blank\" rel=\"noreferrer\" itemprop=\"sameAs\"><\/a><\/li><li class=\"wp-block-button has-icon icon--phone-default\"><a class=\"wp-block-button__link\" title=\"+49 151 148 472 03\" href=\"tel:+4915114847203\" target=\"_blank\" rel=\"noreferrer\" itemprop=\"sameAs\"><\/a><\/li><\/ul><\/div><\/div>        <\/div>\n\n\n\n        <div class=\"block-inner\">\n            <div class=\"content-wrapper\">\n\n                <div class=\"acf-innerblocks-container\">\n\n<p>With KBC&#8217;s proven approach, we help gain full transparency and a better understanding of the entire recall supply chain \u2013 from n-tier suppliers to your customers&#8217; vehicles. This helps to align production with demand and thus reduce transportation, storage and mobility costs to a minimum.<\/p>\n\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>The widely used modular systems in the automotive industry offer cost advantages in production and development on the one hand and also enable technically and qualitatively sophisticated products by reducing the number of variants. On the other hand, modular systems require a particularly high level of component protection, as conceptual and production-specific errors affect an even larger product population. Possible recalls can then become a nightmare for companies.<\/p>\n<p>Background<\/p>\n<p>Due to a conceptual error in a modular component, our customer, a car manufacturer, launched a worldwide recall of various engine variants and a large number of affected vehicles. The majority of the recalled components were no longer in series production at the supplier at this time. A lack of production capacity, long logistics routes and a complex variant structure made it difficult to meet the volatile demand for spare parts components on time. In addition, series production had to be maintained throughout the entire period.<\/p>\n<p>Specific assignment<\/p>\n<p>Demand management: Reliable forecast of component requirements by variant, location and time.<\/p>\n<p>Production control: Demand-oriented control of the entire supply chain, taking into account available capacities, the variant mix, replacement flexibility and delivery times.<\/p>\n<p>KBC approach<\/p>\n<p>Demand management:<\/p>\n<p>Transparency about the risk population through the creation of a database of affected vehicles<\/p>\n<p>Transparency about the components installed in the vehicles, including of the production date<\/p>\n<p>Information on the current location of all vehicles and the repair status<\/p>\n<p>Forecasting customer behavior based on market-specific authority requirements and historical values<\/p>\n<p>Production control:<\/p>\n<p>Transparency and tracking of subcontractor capacities and the availability of subcomponents<\/p>\n<p>Daily monitoring and control of production at the 1st tier supplier.<\/p>\n<p>Transparency of production capacities of individual lines and systems to identify bottleneck processes and potential for increasing capacity<\/p>\n<p>Control of delivery routes to bridge delivery bottlenecks<\/p>\n<p>Achieved effect<\/p>\n<p>A callback is a nerve-wracking affair for everyone involved, but especially for the customer. A smooth process is therefore crucial in order to minimize the annoyance of the customers affected. Long waiting times due to a lack of spare parts not only cause high costs in the short term (e.g.e.g. through the provision of replacement mobility), but also have a very negative impact on the company&#8217;s image in the long term.<\/p>\n<p>With KBC&#8217;s proven approach, we help gain full transparency and a better understanding of the entire recall supply chain \u2013 from n-tier suppliers to your customers&#8217; vehicles. This helps to align production with demand and thus reduce transportation, storage and mobility costs to a minimum.<\/p>\n<p>Praxisbeispiele<\/p>\n<p>Content Related Teaser Praxisbeispiele<\/p>\n<p>INSIGHTS<\/p>\n<p>&nbsp;<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore.<\/p>\n<p>Insights<\/p>\n<p>Werkshalle sticht Stilles K\u00e4mmerlein<\/p>\n","protected":false},"featured_media":2999,"template":"","f4_portfolio_taxonomy":[54],"class_list":["post-4818","f4_portfolio","type-f4_portfolio","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Management of the supply chain in the case of a recall - KBC<\/title>\n<meta name=\"description\" content=\"A recall requires smooth handling. The customer&#039;s annoyance must be kept to a minimum. 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