Reducing the cost of quality
A product’s quality is demonstrated in numerous ways throughout its life cycle. Defects often have a myriad of possible root causes deep inside development, manufacturing and organisational processes. As a consequence, a full range of quality improvement measures are required to identify and resolve these root causes.
For specific quality issues it is necessary to find a fast and efficient resolution to minimize quality costs.
Setting up and implementing a comprehensive quality improvement programme across the entire organisation, including its multiple supply chain tiers, will lead to sustainable long-term quality performance improvements and cost reductions.